Achieving Growth
CREW PORTAL
Hi, can we make your employee experience better today?
At McDonald's, we value our crew members as the heart of our operation. We’ve created a flexible schedule that accommodates both your personal and professional commitments. Take a moment to check out the crew schedule below and see where you fit in. Together, we make the McDonald's experience enjoyable for our customers!
We know that taking time off is essential for our crew members at McDonald's. To help us manage schedules effectively, we kindly ask that any requests for days off be made at least two weeks prior to the scheduled date. Please remember that while we strive to honor your requests, they are not guaranteed. Thank you for your dedication and teamwork!
We take pride in our uniforms at McDonald's, as they symbolize our dedication to service and quality. If you need to place an order, please specify the sizes and how many uniforms are required, and I'll make sure everything is arranged promptly. Your satisfaction is our priority!
OUR SERVICES
Let's take a moment to thank and celebrate these outstanding achievers!
Lamont Johnson: Manager of the month
Running great QSC is no easy task. Our management team is dedicated to ensuring guest satisfaction is met at the highest level. This manager exemplifies what it means to be a leader in the restaurant and we appreciate all they do!
Ray White: Crew Trainer of the month
This outstanding trainer has trained and verified 5 people in multiple postions this month. Each has been showing significant progress due to the work of this trainer. Awesome job putting the crew in a position to win.
Steven Clark: Crew Person of the month
This team member has had many amazing comments on the Voice. Models hospitality daily, shows up on time, and is always in uniform. We appreciate you and your dedication to putting our team in a position of excellence each day you are here!
VOICE
Voice Surveys are a criritcal element of helping us constantly improve the guest experience.
Our goal is to achieve over 75% OSAT which requires everyone to buy into soliciting surveys while exceeding guest expectations.
For each highly satisifed guest comment that comes back with your name on it, you will receive $5 cash. Some employees are currently racking upwards of $300 monthly just buy having surveys completed! Imagine getting extra money for a job you are already doing, sounds good to me!
Click the link below to familiarize yourself with the syrvey in order to better assist any guest that may need a little help completing it.
Let's Talk Speed! 🚗💨
DRIVE THRU
Drive Thru timers and ranking boards are proven to increase accuracy and speed. They provide real-time data for Drive Thru Leaders and Shift Managers to diagnose the Drive Thru and make immediate adjustments.
In the table above you will see some key measures. For a full breakdown of timers and measures.
62
Employees
7
Managers
5
Crew Trainers
2
New Hire Goal/ Week